ComplaintsDrva.info · Intermax.si · Intermaxshop.hr · GRLLR · Gozdarjeva koča

Report a complaint

Fill in the form and attach photos. You will get your complaint number right away and a confirmation of receipt by e-mail within a few minutes.

Fields marked * are required.

Spletna stran

1Your details

Full name *

E-mail *

Phone *

Address — for pick-up or sending a replacement part

You bought as

Private personCompany

Company name

VAT number

2Purchase

Invoice or order number

When did you receive the product? — roughly

Kraj, dne Šentjur, 10.09.2026Račun 05-280-XXXX

On the invoice it is the number next to the word »Račun«, e.g. 05-280-XXXX. The order number from the order confirmation e-mail also works. If you have neither, leave it empty — we will find the purchase by your e-mail.

Invoice — PDF or photo, optionalAttach invoice

3Product and problem

Product *

Serial number — from the product label, if there is one

What is wrong? *

Damaged in deliveryA part is missingDoes not work or broke downRust or surface defectWrong product deliveredOther

Was the packaging damaged on delivery?

YesNoI don't remember

We need this to report it to the carrier.

When did you notice the problem? *

Describe the problem *

4Photos and videos *

Drag files here or choose themUp to 10 files · photos JPG, PNG, HEIC · videos MP4, MOV up to 50 MB

Choose files

Take photoFrom gallery

Attach at least one photo. Most helpful: the whole product, the defect close up and the label on the packaging. For »Does not work« a photo of the product or its label is enough.

We use your data only to handle this complaint. The data controller is INGLES d.o.o.

Have ready

photos of the defect and packaging
invoice or order number
serial number, if the product has a label

What happens next

You get your complaint number right away.
Within a few minutes you receive a confirmation of receipt from reklamacije@drva.info.
Our staff reviews the complaint. If they need anything else, they will write or call.
All further communication is by e-mail — you can simply reply to our message.

Questions?reklamacije@drva.info03 428 66 03

INGLES d.o.o. · INTERMAX d.o.o.reklamacije@drva.info · 03 428 66 03